Eclipso Infoweb primarily provides digital services and software solutions. However, if any physical materials, hardware, or documents are delivered as part of our services, the following policy applies.
1. Delivery of Digital Products and Services
Digital Deliverables:
All digital products (e.g., software, reports, designs) will be delivered via email or secure download link.Delivery timelines will be outlined in your project agreement or invoice.
2. Shipping of Physical Goods
Shipping Regions:
We ship physical materials only within India unless otherwise specified.Processing Time:
Orders are typically processed within 3–5 business days.Shipping Time:
Standard delivery may take 7–10 business days, depending on your location.
3. Shipping Charges
Shipping fees (if any) will be clearly communicated before payment and included in your invoice.
4. Tracking and Confirmation
When applicable, you will receive tracking details once your item has shipped.
5. Delays
While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances (e.g., courier delays, customs). We appreciate your understanding and will keep you informed.
6. Contact Us
If you have questions about shipping or delivery, please contact:
Eclipso Infoweb
Rk Iconic, B-719, Sheetal Park, Puneet Nagar,
Bajrang Wadi, Rajkot, Gujarat 360001
Phone: 082007 35006
Email: hey@theeclipso.com