Eclipso Infoweb strives to provide excellent service. This Cancellation and Refund Policy explains how cancellations and refunds are handled for our products and services.
1. Cancellation
Service Cancellations:
If you wish to cancel a service subscription or project, please notify us in writing as soon as possible.Cancellation requests received within 7 days of purchase may be eligible for a full or partial refund, depending on the work completed.
After 7 days, cancellations may incur fees or be non-refundable.
2. Refunds
Refunds will be issued under the following conditions:
Refunds are processed only if services have not been substantially rendered.
Custom development, design work, and digital products are generally non-refundable once work has commenced.
Approved refunds will be processed within 7–10 business days to your original payment method.
3. Disputes
If you are dissatisfied with a service, please contact us to discuss the issue. We are committed to resolving concerns professionally and fairly.
4. Contact Us
To request a cancellation or refund, please contact:
Eclipso Infoweb
Rk Iconic, B-719, Sheetal Park, Puneet Nagar,
Bajrang Wadi, Rajkot, Gujarat 360001
Phone: 082007 35006
Email: hey@theeclipso.com